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What Operating Systems are supported?
You can use our services on Devices / Computers running operating systems listed below :

Windows Mobile : 5.0 and higher
Windows XP : Home, Professional, X64
Windows Vista : Home Basic, Home Premium, Business, Ultimate, x64
Windows 7 : Starter, Home Basic, Home Premium, Professional, Ultimate, Enterprise, x64
Mac OS X : Tiger, Leopard, Snow Leopard
Apple Mobile Devices : iPhone, iPhone 3G, iPhone 3Gs, iPhone 4, iPod Touch 1st/2nd/3rd Generation, iPad
Google Devices : All Android devices version 1.6 and higher.
Linux : Almost all Linux Distros are compatible with our services. some of them have built-in support and some others via package installation.
Other Mobile Devices : Nokia N800, N810, N900


Can I use your services on my mobile devices as well?
You can use our services on devices running operating systems listed below :

Windows Mobile : 5.0 and higher
Windows XP : Home, Professional, X64
Windows Vista : Home Basic, Home Premium, Business, Ultimate, x64
Windows 7 : Starter, Home Basic, Home Premium, Professional, Ultimate, Enterprise, x64
Mac OS X : Tiger, Leopard, Snow Leopard
Apple Mobile Devices : iPhone, iPhone 3G, iPhone 3Gs, iPhone 4, iPod Touch 1st/2nd/3rd Generation, iPad
Google Devices : All Android devices version 1.6 and higher.
Linux : Almost all Linux Distros are compatible with our services. some of them have built-in support and some others via package installation.
Other Mobile Devices : Nokia N800, N810, N900


What type of VPN Connection you are providing?
We provide PPTP, L2TP over IPSec and OpenVPN compatible VPN services. Our VPN services are a simple and very effective method to add a reasonable amount of freedom, privacy and security to your Internet usage. If you participate in legal peer-to-peer (P2P) networks, IRC chat rooms, online games or have the desire to keep your web surfing private then you will find our service extremely valuable.


How does a VPN account work?
As soon as you connect to our VPN server your computer is assigned a new IP address, an IP address that is owned by us, not your ISP. Then all of your Internet traffic is encrypted and is tunneled to our VPN server. Once there, it is decrypted and allowed to travel to its intended destination. Your local ISP will only see a single encrypted data stream between you and our VPN server. Your ISP can no longer monitor, log or control your Internet usage. Currently we have 8 servers in United states, United Kingdom, Germany and Spain.


Why would I want to use your VPN Accounts?
It really depends how you use the Internet. If you are at work you may wish to use our service so that your employer can not log, monitor or control how you are using the Internet. Maybe you are looking for a new job and don't want your boss to know about it.

If you wish to use a peer-to-peer (P2P) network, but your ISP has blocked or throttled (slowed) the P2P traffic. Most ISP's traffic shape P2P traffic to make it use less bandwidth causing slow downloads. Some ISP's& Block access to web sites and web services, using web account you can visit any web sites and use any service. If you use our VPN service your ISP will no longer be able to determine that you are using a P2P network and will not be able to block or throttle your usage.


How do I get a VPN Account?
It's simple, just Sign up for a subscription now and get access details and instructions on your email within few minutes after payment approval.


What to do in case my ISP block your service domain / IP ?
Please Report this using support form, We will provide you a new address in 24 hours.


How Does Anonymity work?
All traffic leaves one of our given servers with the same external IP address. Thus the anonymity. All the traffic of many users becomes mingled together inseparably. Now when traffic leaves the server it also has a session id number associated with it so when the traffic gets answered or returned the server can route it back to the correct user. The session id has an internal IP addresses for the user and these internal IP addresses are variable and change frequently during the day.

We are the only service to use variable IP internal addresses as far as we know. If someone gets your IP address while on the service from say a chat, a forum or an email it is will our IP address of the server you were using. If they try to attack you or something basing it on that IP address nothing will happen because the server will not be receiving a session id and internal IP address with the packets containing the attack, thus the server will be unable to deliver the packets and the attack will just time out without causing any harm to anyone. Thus our servers actually act as a hardware firewall protecting you greatly out there on the internet from all sorts of hacking and attacks.

When our VPN service is turned on all your internet traffic goes through us, you do not have to remember to route everything through a proxy. With the Socks Proxy and SSH Proxy it is application specific in that you must specify which applications are going to run through the proxy, or as we say be proxified. We suggest the use of a common freeware program called SocksCap to help facilitate this and it is basically a drag and drop program quite easy to use.


How can I send e-mail while connected to Rox VPN?
You can either use webmail (if your e-mail provider offers it), To prevent spamming, we do not allow access to SMTP ports to newly created accounts, Dedicated IP Accounts can access SMTP.


Will I get a public IP address when I connect to Rox VPN?
Yes an No! you will receive a (dynamically assigned) public IP address on some servers and Private IP Address on others for the duration of your connection to Rox VPN.

You may order dedicated Germany and USA IPs for your account by ordering dedicated IP service. Click here to order Dedicated IP VPN Account


I get "error 619" when I try to connect, what can I do?
This is usually caused by your router/firewall not passing GRE/PPTP packets properly. Try rebooting your router, adjusting its settings, or using another type of router.


I get "error 691" when I try to connect, what can I do?
* The user name or password is incorrect.

Make sure that you enter your user name and password exactly as displayed after your purchase, or in the receipt e-mail.

* Another computer is already connected with the same account.

If you're certain that no other computer is connected, wait a few minutes and then try to connect again.

* The account has expired.

You can renew your account using the provided renewal link in Welcome Email.


Can I connect to Rox VPN with multiple computers at the same time?
Regular VPN account can only be used for one concurrent connection, but you can of course buy additional accounts at any time. Please note that some routers/firewalls have troubles handling multiple VPN connections to the same destination.

Corporate and Multi Login Accounts can handle many connections at the same time, contact us for more information.


Can I use Rox VPN through my Cable / DSL router or firewall?
If your router/firewall supports PPTP pass-through, you should have no troubles connecting. Many routers/firewalls handle PPTP connections fine even though they do not explicitly advertise PPTP pass-through capability. Your firewall rules must be set up to allow outbound connections to our server IP on TCP port 1723 and IP protocol 47 (GRE).


How is the data that passes through the VPN tunnel encrypted?
Rox VPN uses 128-bit MPPE encryption, and the authentication protocol is MS-CHAPv2, MS-CHAP, PAP.


What about Bandwidth? is there any limit?
Yes & No! Our Short Term Services comes with limited bandwidth and long term services are Unlimited.

Short Term VPN Account Limits:

* 2 Weeks Accounts : 500MB
* 1 Month Accounts : 1000MB
* 3 Months Accounts : 5000MB

Web-Based :
Web-Based accounts are Unlimited

If you are looking for unlimited VPN access, please click here!


How to create L2TP connection manually? (Windows XP)
Creating L2TP Connections on Windows Vista is easy :

- Click on start then Control panel then Network Connections.
- Double Click on " New Connection Wizard" and then click next.
- Select the second option "Connect to the network at my workplace" and press next.
- Select "Virtual Private Network Connection and click next.
- Name your Connection (Like Germany Server - L2TP) and click next.
- Select "Do not dial the initial Connection" and click Next.
- Type Server host name (as provided on our welcome email) and click next.
- Tick "Add a shortcut to my desktop" if you like and click Finish.
- Right Click on the Created connection on Network Connections and select properties.
- In networking tab change type of VPN to L2TP IPsec VPN.
- Select Security tab and select Advanced the click on Settings button.
- In next windows Select "Require Encryption ..." for Data Encryption box, Then tick CHAP and click OK.
- Click on IPsec Settings and tick "use preshared key" and enter your shared key (as provided on our welcome email) in the key box, Click OK and Ok again.

Now Your L2TP over IPsec Connection is Ready, You can Create other connections for our other servers using the provided host name and same username and password.


How to create L2TP connection on Windows Vista (Home, Business, Ultimate, ...)?
Creating L2TP connections on Windows Vista is easy :

- Goto Control Panel.
- Select "Network and Sharing Center".
- Select "Setup a connection or network".
- Select "Connect to Workplace" and click next.
- Select "Use my Internet Connection".
- In Internet Address box enter server hostname (as provided in our Welcome Email).
- In Destination name box enter Country name, for Example German Server L2TP.
- Tick the last option "Don't Connect now ..." and click next.
- in following windows enter username and password and tick "Remember this password" and click next.
- Close the windows.
- Right click on created connection file in network Connections and Select properties.
- In networking tab change type of VPN to L2TP IPsec VPN and click on IPsec Setting Button.
- Select "Use preshared key ... " and enter your pre-shared key (As provided to you) in the key box.
- Select Security tab and select Advanced the click on Settings button.
- In next windows Select "Require Encryption ..." for Data Encryption box, Then tick CHAP and MS-CHAP v2 and click OK and Ok again.

Now Your L2TP over IPsec Connection is Ready, You can Create other connections for our other servers using the provided host name and same username and password..


How to create VPN (PPTP) connection Manually? (Windows XP Home, Professional)
To create PPTP connection on Windows XP :

- Open up the Control Panel from the Start Menu.
- Double click the Network Connections item.
- In the left hand side of the window you will see a link saying "Create new connection". Click on that link.
- You will now see the New Connection Wizard . Press the Next button.
- Now select the Connect to the network at my workplace item and press Next.
- Now select the Virtual Private Network connection option and press Next.
- It will ask you a company name - name it Rox Networks.
- You may now see a Public Network window, select Do not dial the initial connection option and press Next.
- It will now ask you for a Host name or IP address , enter IP or host name provided to you in the email and press Next.
- Now check the box to add a connection to your desktop and press Finish.


What types of payment are accepted?
Rox Networks Accepts :

:: Credit Cards (Visa, MasterCard, American Express, EuroCard, Diners Club, JCB, Discover, Novus, Carte Bleue) : Click Here!
:: Debit Cards (Also Known as ATM Cards) with Visa Electron, Maestro, Carte Bleue or Cirrus Logo : Click Here!
:: Local Payments : Germany, Netherlands: GiroPay, iDEAL. China / Hong Kong : 支付宝 (Alipay)
:: PayPal (Credit Cards, PayPal Fund, E-Check, PayPal Credit) : Click Here!
:: WebMoney (Z, Cashu) : Click Here!
:: MoneyBookers (Credit Cards, Debit Cards, Atm Card, Bank Transfer, direct debit, giropay, Carte Bleue, netpay, swift, nordea, eNets, POLi, Laser, Maestro, Delta, Switch, Solo and Ideal) : Click Here!


Order our anonymity services using PayPal Order our anonymity services using WebMoney Anonymous payments Credit cards : visa mastercard GiroPay Visa Electron We Accept AliPay Bank Transfer